Shipping policy
Shipping Policy
Amichelle Hair Co.
At Amichelle Hair Co., we are committed to providing a seamless and reliable shipping experience. Please review our policy below for full details regarding order processing, shipping timelines, and delivery expectations.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
During high-volume periods (prom season, sales, holidays), processing times may be slightly extended. We appreciate your patience as we prepare your luxury hair products with care.
Shipping Time
After processing, estimated delivery times are as follows:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Please note that shipping times are estimates and may vary depending on the carrier and your location.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions, which will be clearly advertised on our website.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Address Accuracy
Customers are responsible for entering the correct shipping address at checkout. Amichelle Hair Co. is not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
If you notice an error in your address, please contact us immediately at info@amichellehairco.com before your order is shipped.
Lost, Stolen, or Delayed Packages
Amichelle Hair Co. is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier. If you experience an issue, please contact the carrier directly using your tracking number.
However, we will always do our best to assist you in resolving the issue.
International Shipping
We currently offer international shipping.:
International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.
Order Changes & Cancellations
Once an order has been placed, we are unable to guarantee changes or cancellations. Please contact us as soon as possible, and we will do our best to accommodate your request.
Contact Us
For any questions regarding your order, please contact:
Email: info@amichellehairco.com